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Frequently Asked Questions
Quick answers to your Wello questions
What makes Wello tea different?
Wello uses whole tea leaves, flowers, herbs and botanicals — never dust or fannings. Every blend is thoughtfully crafted for premium flavour and wellness benefits, designed for modern health-conscious consumers.
Are Wello teas natural and organic?
Wello blends are made with carefully selected natural ingredients including whole tea leaves, flowers, herbs and botanicals. We focus on quality and authenticity in every blend.
How should I store my Wello tea?
Store your Wello blends in an airtight container away from direct sunlight and strong odours. Proper storage preserves the flavour and freshness of your tea.
Can I return or exchange my order?
We want you to love your Wello experience. Please get in touch with us for any concerns about your order, and we'll be happy to help.
How can I track my order?
Visit our Track Order page and enter your registered phone number. You'll also receive WhatsApp updates on your order status.
Do you offer gift wrapping?
Yes! Premium gift wrapping is available on all orders. Select the option at checkout for just ₹99.
Can I cancel my order?
Orders can be cancelled within 2 hours of placing. After that, you can return the product once delivered.
Do you offer bulk/corporate orders?
Yes! We offer special pricing for bulk orders. Contact us on WhatsApp or email for a custom quote.